Online Support
We offer online support through the following mediums:
For more information regarding online support
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STRANG IT We Help the World to Find You
We specialise in providing strong building blocks for organizations planning to reap the benefits of internet. We provide advanced services in Professional web design, hosting and development, web application and ecommerce (online shops) web development, php mySQL development, search engine optimization ( seo ), search engine marketing ( sem ) and graphic design.
Support Programs
STRANG IT CONSULTING offers various support programs, online, offline and on-site. We offer service level agreementrs (SLA's) to our clients to insure the fastest support for our web design, seo, software and hardware products, aswell as on-site technical support.
For more on our support programs see below.
Service Level Agreements : By having a service level agreement (SLA), you can be sure to have a response within 2 hours to help with any problem you might have with web, hosting or technical.
Email Support : All email support queries will be answered within 8-24hours, unless you have a SLA which will automatically force your query to the front of an que.
Online Support : We offer online support and training via Skype, Team Viewer, Remote Desktop and VNC, to help deal with any problem that can not be overcome via email or phone calls.
Offline / On-site support : On-site support incurs a call out charge unless otherwise agreed upon. On-site training or hardware installation / support is also available on request.
All our products come with limited support to get you started, thereafter you will be charged accordingly.